Severe, sudden or rapidly worsening symptoms often need urgent assessment in person.
Call emergency services for life-threatening symptoms
Do not wait for an online consultation if someone has severe difficulty breathing, chest pressure, signs of a stroke, uncontrolled bleeding, a serious injury, a seizure that does not stop, loss of consciousness or a severe allergic reaction.
In Pakistan, use the emergency service available in your area. DotCare can provide quick access to public ambulance contacts and nearby hospital directions, but DotCare itself is not an emergency service.
Some problems need a physical examination
A clinician may need to listen to the heart or lungs, examine an injury, check vital signs, run a test or provide treatment that cannot be delivered remotely. A virtual doctor should direct you to in-person care when that is the safer option.
Take extra care with vulnerable people
Babies, pregnant people, older adults and people with serious ongoing conditions may need earlier assessment. If you are unsure and the person is becoming more unwell, seek urgent professional help.
Use telemedicine for the right reasons
Virtual care can help with non-emergency concerns, follow-ups, report reviews and medicine questions. It should never delay a physical examination or urgent treatment when either is needed.